Delays in return
The tolerance margin is 45 minutes, after this time the charge for extra hours or additional day will be applied as appropriate.
Fuel
Fuel is not included in the rate. The vehicle is delivered with a full tank and must be returned in the same way; to avoid replacement charges.
Rental extensions
To extend your rental you have to contact the office where you took the unit. The extension of the rental may involve additional charges. Subject to availability. In case of rental with extra hours, they are entitled to the proportional charge for Airport charge.
Optional services with extra charge
All additional services and equipment have an extra cost to the rental value. Rates may be subject to change without notice. Check with the reservations center or with the office when taking the vehicles.
Additional Driver: Available in all offices
Young driver: If you are between 18 and 20 years old you can rent a vehicle with Hertz. This service has an additional charge.
Ski Rack: Available only in Santiago, requires prior consultation, has an additional cost.
Snow Chains: Santiago: we recommend requesting them at the time of booking and picking them up when the vehicle is taken. This additional has an extra charge. If they are requested once the rental has started, it could entail a different cost - as well as the transfer of the same - and be subject to availability
Baby seat/booster: Available in all offices, the customer must request the seat according to the age and height of the children. In case the customer returns the vehicle to another city, the drop off cost for this additional will also be added
GPS: Enabled for all cities. Subject to availability. In case the customer returns the vehicle to another city, the drop off cost for this equipment will also be added.
Delivery or Return outside HERTZ offices: Check with the reservations center at +56 2217 28787. (Subject to availability)
Out of hours or night charge: You can request to pick up your vehicle outside of office hours (only available at airports) or before the office opens. This service has an additional charge and is subject to availability. It is a requirement to inform the flight number and airline, as well as a contact cell phone number and complete credit card details.